Terms & Conditions

Terms and Conditions

ORDERING

It is against the law to sell or supply alcohol to persons under 18 years of age. Our acceptance of any order is based on the purchaser being at least 18 years old.

All products on our website are offered subject to availability. We cannot guarantee the availability of products, however, should a product not be available, we will contact you to offer a substitute product or similar solution to fulfil your order. We reserve the right not to accept any order. Your legal rights will not be affected.


PAYMENT/PRICING

We accept all major credit cards including, Visa, Mastercard, Switch, Maestro, Solo, Visa Electron and American Express.
All prices on our website are inclusive of 20% UK VAT.

All transactions will be charged in sterling.

We are based in and ship from the UK, if you are ordering from outside the UK you may be liable for local duties and VAT on imported goods in your relevant country, please check with you local authorities.


DESCRIPTIONS AND IMAGES

Whilst we work hard to ensure the details and pricing on our website to be accurate, occasionally errors may appear. Please note, while we try to keep our product images fully up to date, the images displayed may vary slightly from the one received due to a change in packaging design. The actual product will always be as described.

If you have ordered a product that is erroneously described or priced, we will contact you prior to delivery to advise you of the correct details. You may
choose to cancel your order if you are unhappy receiving the product with the correct description and price. We reserve the right to change prices at any time.


CORRESPONDENCE

This website is operated by The Pub Corporations Ltd.

We can be contacted by post, email and telephone as detailed below.

POSTAL ADDRESS:
Wine by Chill
3rd Floor UB Building
DaVinci’s Complex
Culmore Road
Derry City
BT48 8JB

Tel: 07874 868440
Email: Info@winebychill.com

VAT No: GB 835 5284 14
Company Number: NI 016973